For purchase made over the phone without visiting our warehouse showroom if at the time of delivery you are not completely satisfied with the quality of your pool table you are under no obligation to purchase the pool table or pay any delivery charge. We offer this guarantee because our Pool Tables are everything we represent them to be. We also understand you, the customer, are the lifeline of our future business.  30-40% of our business is sight unseen and we want you to feel completely confident with the quality of our Pool Tables.

For purchase made after visiting our warehouse showroom and you are not completely satisfied with the quality of the Pool Table you may exchange it for any other Pool Table, of equal value, or you may return the Pool Table for a 100% refund*. We offer this guarantee because our Pool Tables are everything we represent them to be. We also understand you the customer are the lifeline of our future business.

110% Price Guarantee
We have made it a cornerstone of our company that nobody beats our price verses quality proposition and we guarantee it here in writing. If within 30 days from delivery of your pool table, you find a pool table of equal quality for a lower price from a legitimate full service dealer we will refund 110% of the price difference.

We also value your input. Please do not hesitate to email me personally with any suggestions or ways we can serve you better.

Sincerely,

Whitehouse Direct Staff

whdirect@gmail.com